Last week, I had a heated exchange with another real estate
agent over an active sales situation. She was trying to protect her
client’s interests, and I was trying to protect mine. At one point, I got
very frustrated and sent a stinging email to her and copied our brokers.
That started a barrage of emails that went on for about 24 hours. We were
able to get the issue resolved, but I felt bad about my communications with
her. I elected to meet with her face to face so that I could apologize
for the part I played in making the problem worse. While I feel like
great progress was made, I know that it is impossible to erase the feelings
that were created in the earlier exchange. I saw this
article today which does a good job fleshing out the problem. I hope
you will read it and let me know what you think.
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